Terms of service

1. INTRODUCTION

Welcome to XO Jackets. These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile platform, and any related services (collectively referred to as the “Website”), as well as the purchase of products (“Products”) from us.

By accessing, browsing, or using our Website, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree, please refrain from using our Website.

2. INFORMATION ABOUT US

XO Jackets operates this Website and sells Products directly to customers through our online platform.

For any inquiries, you may contact us at:

Phone: +971 55 804 4424
Email: info@xostudio.ae

References to “XO Jackets”, “we”, “us”, or “our” in these Terms refer to XO Jackets and its operations.

When you place an order on our Website, you enter into a binding agreement with XO Jackets.

3. CHANGES TO TERMS

We reserve the right to:

  • Update or modify these Terms at any time

  • Refuse access to the Website

  • Suspend or terminate user accounts

  • Modify, suspend, or discontinue the Website (temporarily or permanently)

  • Cancel or refuse orders at our discretion

Any changes become effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of updated Terms.

4. ACCOUNT REGISTRATION

To access certain features, you may be required to create an account.

You agree that:

  • All information provided is accurate and complete

  • You are responsible for maintaining confidentiality of your login details

  • You will notify us immediately if you suspect unauthorized access

XO Jackets is not responsible for any loss resulting from unauthorized use of your account.

5. INTELLECTUAL PROPERTY

All content on this Website including but not limited to:

  • Logos

  • Product designs

  • Text

  • Images

  • Graphics

  • Branding

  • Website design

  • Software

are the exclusive property of XO Jackets and are protected under applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Republish

  • Exploit

any content without our prior written permission.

Any user reviews, feedback, or comments submitted on the Website grant XO Jackets a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish such content for marketing or business purposes.

We reserve the right to remove any content that is deemed inappropriate, unlawful, or misleading.

6. PRODUCT INFORMATION

We strive to ensure all product descriptions, prices, and images are accurate. However:

  • Minor variations may occur due to lighting, display settings, or production differences

  • We reserve the right to correct errors, inaccuracies, or omissions

  • Prices and availability may change without notice

Placing an order does not guarantee acceptance. We reserve the right to cancel orders due to pricing errors, stock limitations, or suspected fraudulent activity.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law:

  • XO Jackets shall not be liable for indirect, incidental, or consequential damages

  • We do not guarantee uninterrupted or error-free Website operation

  • We are not responsible for technical issues beyond our control

Nothing in these Terms excludes liability for death or personal injury caused by negligence where such exclusion is not permitted by law.

8. USER CONDUCT

By using our Website, you agree not to:

  • Engage in fraudulent activity

  • Attempt unauthorized access

  • Interfere with Website functionality

  • Use our products for resale or commercial exploitation without permission

We reserve the right to suspend accounts engaged in suspicious or abusive activity.

9. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and XO Jackets regarding use of the Website and supersede any prior agreements or understandings.

12. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

XO Jackets
📞 +971 55 804 4424
📧 info@xostudio.ae